Ana María Pérez

Position:   Director of Operations and Technology
Guaynabo, Puerto Rico
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My Experience
I have been working in the travel industry for 43 years, and at Condado Travel for 29 years, and during my career, I have assumed increased responsibilities. My beginnings in the travel environment comes from airline experiences gained from Air France at the airport, and 13 years with Eastern Airlines at the Reservations, Support and System One Departments. I enjoy giving guidance and support to my co-workers, to ensure we provide world-class service to our customers, second to none.

What I do
Presently, I serve as Director of Operations and Technology for Condado Travel.
My experience, versatility, job knowledge and desire to learn allow me to help other employees perform their jobs in a better and more productive way, by giving guidance and support, keeping personnel aware of customer needs, and up to date on latest enhancements. I assist all personnel when doubts arise, making sure they fulfill their duties in the most efficient way, to better service our customers.

My goal is to handle all travel requests in a very enthusiastic, outstanding, precise and excellent manner to exceed the expectations of our customers,  and earn their continued loyalty and to ensure Condado Travel continues to be an outstanding leader in the travel industry.